Setting up Autodiscover

To ensure that Autodiscover functions correctly, please follow these instructions to configure your DNS settings:

Step 1: Remove Existing Wildcard DNS Entry

Ensure that the subdomain autodiscover is not being resolved by a wildcard DNS entry.

Step 2: Configure the SRV Record

Instead of using an A record for the subdomain autodiscover configure the following SRV record on the subdomain _autodiscover._tcp in your DNS server:

  • Service: _autodiscover._tcp.example.com
  • Port: 443
  • Server: mail.example.com

Example SRV Record Entry

Field Value
Service _autodiscover
Protocol _tcp
Name example.com
Port 443
Target mail.example.com

Step 3: Verify the Configuration

After making these changes, you can verify the functionality of Autodiscover using the following Microsoft services:

  1. Outlook Connectivity Test
  2. Exchange ActiveSync Connectivity Test

These tools will help you ensure that your Autodiscover setup is correctly configured and functioning as expected.