Frequently Asked Questions

Reserved vs. Actual Storage

Q: The server reports 160 GB of domain storage in use, yet the users are utilizing none of it. Who is consuming this storage?

A: This behavior is correct and works as intended if the interface shows usage despite empty user accounts. The value displayed as "used space" for a domain refers to the storage reserved for users rather than the actual space occupied on the disk. This total is defined by the combined quotas of all users in that domain. The system displays this information to assist with quota planning and to prevent the overcommitting of storage resources.